(Your Name)
(Street Address)
(Post Code)
(Date)
(Recipient Name)
(Title)
(Company Name)
(Street Address)
(Post Code)
Dear: (Recipient Name)
My most recent statement shows a charge in the amount of £(Amount) on (Date). This is a duplicate charge by the business, (Name of Company).
I contacted (Name of Company) and spoke with (Representative), who declined to remove the duplicate charge, even though business records did not prove that two separate transactions were made at different times for the same amount.
Enclosed is a copy of my statement with the duplicate charge highlighted. I have also enclosed a copy of the bill on which the charge originally appeared, and a copy of the cancelled check showing that I paid that charge. Please remove the duplicate charge from my account. Thank you for your prompt attention to this matter.
Yours Faithfully,
(Your Name)
Keep Up-To-Date
